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Frequently Asked Questions

Quick answers to the most common questions about CityClaim.

Is CityClaim legal?

Yes. We operate as a document preparation and claim facilitation service. We do not provide legal advice, and when legal assistance is needed, we coordinate with licensed attorneys.

Do you guarantee payment?

No. We can’t guarantee any outcome since payment decisions are made by cities or insurers. But we only charge if you win — no win, no fee.

What claim types qualify?

Vehicle damage, property damage, business interruption, utility outages, insurance disputes, and more. We review eligibility before filing.

What does the city receive?

A fully prepared packet with forms, evidence, receipts, and your authorization — ready for fast processing.

Do you handle mailing if required?

Yes. If a city requires physical mail, we can handle all mailing logistics as an optional add-on service.

How secure is my data?

We use encrypted transmissions, access controls, and comply with data protection laws. See our Privacy Policy for full details.