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How it works

From intake to payout—step by step

We handle city and insurance claims end-to-end. You upload the basics. We do the paperwork, calls, and follow-ups. No win, no fee.

City claim: what happens

1
Submit basics

Tell us what happened, where, and when. Add photos and receipts if you have them (you can add more later).

2
We map the right department

We identify the correct city/agency (e.g., risk management, streets, utilities) and the exact form/portal they require.

3
Authorize filing

Click-to-sign a limited authorization so we can file and follow up on your behalf.

4
We assemble and submit

We complete forms, package evidence, and submit via portal, email, or certified mail—whatever your city accepts.

5
Follow-ups & deadlines

We track statutory deadlines and nudge the city until there’s a decision. You’ll get status updates by email.

6
Payout & fee

If approved, funds are disbursed. Where permitted, we receive the funds, deduct 15% (min $30), then send you the rest via check/ACH/Zelle. If the city pays you directly, you agree to pay our fee within 10 days. No win, no fee.

What we do

  • Pick the correct form/portal and file for you
  • Package evidence so reviewers don’t have to dig
  • Track deadlines, chase responses, escalate
  • Coordinate optional services (mail, records, inspections)

What you do

  • Describe what happened and upload any documents
  • Sign the limited authorization to let us file
  • Reply to quick questions so we can keep things moving
  • Choose how you want to receive funds (check/ACH/Zelle)
No win, no fee

Simple: 15% success fee (min $30)

We deduct our fee first and send you the rest. If the payor pays you directly, you pay our fee within 10 days. See Terms.